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Service Packages - Rental Property

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Standard Maintenance Package features:

A visit to the hot tub after guests check-out as per schedule provided by the rental agent, maximum of 5 visits per month
A mid-stay service visit will be done for guest stays of 10 days or longer
Chemical testing and treating the hot tub water for quality, temperature etc.
Checking the filter and cleaning if necessary
Cleaning and vacuuming of the hot tub surface
Cleaning hot tub cover and treating for UV protection
Inspection of the Spa Pak for leaks and correct function
Snow removal from the covers and steps on day of visit
An on-site log recording visits to the property
All cleaning equipment and chemicals are included and are stored off-site.

Standard Service included in Maintenance Package:

  • Chemicals are supplied by Splash Nash Spas and are included in the monthly fee
  • Scheduled water changes are included in spring and fall. If water changes are required in the interim, they will be invoiced at $125.00 per hour
  • Trouble call outs for low water, temperature, etc. are not included in the monthly fee. These will be invoiced at $30.00/visit
  • All tubs are visited at least once per week to ensure readiness for use if the unit is empty
  • Extra scheduled or requested service visits above the 5 included are charged $40.00/visit
  • Splash Nash Spas provides a Service Technician on call every day from 8:00 a.m. to 6:00 p.m. (winter season) and 8:00 a.m. to 5:00 p.m. the rest of the year

Maintenance Service Costs and Initial Start-Up Requirements

All hot tubs require the following items and will be invoiced for them if they are not already in place.
2 filter cartridges, 1 floating brominator, 1 thermometer, and 1 Instruction Sign for "Use and Safety"

Monthly Rates

CM package - $147.00/month for weekly service with 5 visits per month

CMLS package - $85.00/month for bi-weekly service during the period of May to November and $147.00/month for weekly service during the period of December to April.

The monthly fee, plus taxes, is invoiced at the beginning of the service month.

Additional fees are applicable for all service packages and are as follows:

  • Emergency call-outs to address water changes or damages stemming from guest negligence, abuse, or overuse (i.e. parties in the hot tub) will be billed at $125.00/ hour and will be invoiced to the property manager immediately and to be paid by the guests immediately.
  • Repairs are billed at $90.00/hour; Splash Nash Spas has a complete stock of parts to repair tubs quickly.
  • Replacement of filter cartridges, floating brominators, thermometers, covers and spa pak parts are not included in the monthly rates.
  • Excessive snow shoveling due to heavy snow fall or snow shedding from roofs.